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Communication · ROOTS PR

Novartis: Diabetes, Hypoglycaemia & Healthy Fasting

Turning a Ramadan health concern into an expert-led conversation, and keeping Novartis top of mind.

Novartis: Diabetes, Hypoglycaemia & Healthy Fasting
Client
Novartis
Discipline
Communication
Year
2020

The Challenge

A timely health conversation.

During Ramadan, brands chase PR opportunities as consumer spending rises, Southeast Asia sees a 52% online sales uplift, with shoppers buying groceries and gifts. Novartis saw a chance to drive expert discussion on a health concern genuinely relevant to fasting Muslims.

The Solution

Expert voices, real stories.

Novartis addressed sugar management, a concern for fasting individuals and diabetic patients during Ramadan. ROOTS PR organised an educational media workshop on hypoglycaemia and diabetes, hosted by medical professionals and a Muslim diabetic patient. Six media publications attended, with follow-up radio coverage on BFM’s Health & Living show.

The Impact

Relevant, and remembered.

Coverage reached 10 major media publications serving Muslim-majority audiences, generating nearly RM 700,000 in PR value. The BFM interview added post-event exposure, helping Novartis stay relevant and top of mind through Ramadan.

A genuinely useful health message, delivered when it mattered most.