C2RM
C2RM - Customer-2-Reach-&-2- Manage
assure your businesses to stay ahead of the competition, by acquire, retain, and develop profitable customer relationships. Gathering detailed prospect and customer information, tracking needs and meeting expectations; using data efficiently to market, cross-sell and up-sell through the POWER of C2RM provided by ROOTS:
- Database Management
- Loyalty Programs
- Fulfilment Programs
- Customer Satisfaction Feedback
- Customer Profiling & Segmentation
- Leads Generation
- Media Supplementary Advertisement Outsource
- Corporate placements
- Retail placements
- Lifestyle placements
- Store checks
- Pricing checks
- Mystery customer
- Silent Ambassador
- Brand Ambassador
- Corporate gifts/ premiums
- Email blast
- Fax blast
- Direct mailing
- Contact Centre
- Redemption Centre
